Focusing on boosting customer service
PUBLISHED: 09 Jul 10
Fine Tubes, the UK-based tube manufacturer, has welcomed Andy Whitehouse to its management team. With the creation of the post supply chain director, the producers of stainless steel, nickel and titanium tubing have taken another step to ensure that the availability of its products is supported by reduced lead times and ‘happy’ customers.
Andy joins the Plymouth-based company with a comprehensive track record in operations management, planning and procurement gained in a range of high value-added product companies such as Airbus, GKN and Princess Yachts Ltd.
His immediate areas of responsibility at Fine Tubes are the planning, logistics and customer services departments. The alignment of his experience to the Fine Tubes customer base is a distinct starting advantage in improving customer focus. Andy’s expertise will support Fine Tubes’ strategic focus on key markets, which are higher in technical complexity and also require high flexibility and responsiveness in managing customer needs.
“I am thrilled to be part of an organisation that is obsessed with doing a good job, serving customers and hoping to grow”, he added.
Underpinning his appointment, Mr Whitehouse holds a BEng (Hons) degree in mechanical engineering – paired with a detailed knowledge and real life implementation experience of both MRPII and modern lean manufacturing principles.
He has been successful in improving the way in which complex manufacturing environments work – helping to ensure they achieved the required standards for productivity, planning processes and supply chain performance.
The appointment of Mr Whitehouse will allow Mark Ayres to assume the role of new product development director, ensuring that new products are introduced with a seamless integration across the entire supply chain.
Under pressure? 60,000psi high performance tubes at the Offshore Technology Conference
Fine Tubes gears up for the recovery of the oil and gas industry
New Nadcap accreditation for Fluid Distribution Systems is the fifth for Fine Tubes
Securing a fourth Nadcap accreditation confirms Fine Tubes' aerospace manufacturing excellence
Fine Tubes and Superior Tube target Indian oil and gas market with presence at Petrotech
Titanium tubing experts showcase latest light weight products at Aeromart
Aerospace tubing manufacturers exhibit latest alloys at AIRTEC
Fine Tubes and Superior Tube see growing demand from the global nuclear industry
Fine Tubes and Superior Tube continue to extend their industry-leading nuclear capabilities
NORSOK-approved tubing for oil and gas applications at ONS 2016
Fine Tubes granted F4N status by Nuclear AMRC
Fine Tubes & Superior Tube showcase Nuclear tubing capabilities at the World Nuclear Exhibition
Fine Tubes awarded 'approved manufacturer' status by Kuwait Oil Company
Fine Tubes (UK) & Superior Tube (USA) are awarded contracts by Airbus
Leading aerospace tubing experts exhibit at AIRTEC 2015