Tubefirst.com - Privacy Policy

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Tubefirst.com is keen to ensure your right to privacy online.

Information supplied to Tubefirst.com by you, will only be used to fulfil registrations, orders and to enable us to provide you with a better service.

Set out below is a summary of Tubefirst.com’s Privacy Policy

Cancellation & Refund Policy

If you wish to cancel your annual subscription/registration, please contact us in writing, detailing the issue and we will refund the year's subscription minus a £15 administration fee within 30 days. At the end of the year's subscription you are always given the choice whether to renew or discontinue their subscription.

Data Protection Act 1998 (UK)

Tubefirst.com adheres to the Data Protection Act 1998 and as a customer, your rights under this Act are covered in this policy and also on the Tubefirst.com website.

Should you ever wish to update or delete any of your personal information then please email info@tubefirst.com

Tubefirst.com and the Personal Information that we collect about you

Simply visiting our website will not result in any Personal Information being collected or retained.

Registration

In order to register we ask you for your company's name, address and contact details

Once registered, we will hold these personal details about you along with the contact name you specify. We will store your contact name in our own database (not on Tubefirst.com) so that we may contact you in the future regarding offers and general marketing.

Ordering Items

Ordering items or special packages on this website, will require your name and contact details. If you choose to pay using credit card, you will complete the payment on PayPal's website. Your credit card details will therefore be processed by PayPal and NOT be held on the Tubefirt.com website. Please visit www.paypal.com for further information. Whether you use PayPal or not we will still send an invoice to the contact person you specify. This will be a receipted (marked 'paid') invoice for your records if you have chosen to pay via PayPal.

Use of your information

Tubefirst.com will use your information in order to fulfil your order and obtain payment. Unless you have indicated that you do not wish to receive such information, we may also use your details to provide you with information about products, special offers and new ranges that might be of interest.

Tubefirst.com does not share your information with any other companies or individuals except to the extent that is required in completing your order and to obtaining payment.

Ensuring your privacy

Tubefirst.com takes appropriate steps, to ensure that your privacy is maintained. Your personal information is protected and only available to those members of Tubefirst.com staff who require access in order to carry out their duties.

Your credit/debit card details will need to be provided at the point of each purchase to the companies who will authorise and process payment. The companies concerned will only use this information for the purposes of facilitating your payments for an order placed on the Tubefirst.com website or through our telesales team.

Our Privacy Policy and the procedures scheduled within, apply only to the Tubefirst.com website and not to any site which may be linked to our site.

Information stored

Information held about our clients will only be retained on our computer for record purposes.

All data stored and processed concerning you or your orders will be stored and processed in the United Kingdom. Tubefirst.com will not send any details outside the United Kingdom.

Internet Security

Whilst our Privacy Policy is designed to protect your privacy, it is impossible to guarantee that data transmission over the internet is 100% secure. We maintain this Privacy Policy in order to protect your information, we cannot guarantee or warrant security of any personal information that you provide us with and such transmissions are made by you at your own risk.

Further Information

The Internet develops and changes more quickly than we may all appreciate and from time to time Tubefirst.com may make changes to this Privacy Policy. Tubefirst.com’s current policy will always be displayed upon this website.

Should you have any queries about Tubefirst.com’s Privacy Policy or find that you require any further information, please email us at info@tubefirst.com


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